The Teleservice option is an exciting technology introduced by Biesse Group America to reduce the cost of ownership for numerically controlled machines.

With the Teleservice package, Biesse technicians can diagnose, resolve or guide the operator to solutions for data errors by viewing the data on the Numerical Control. This eliminates human communication errors and also helps the technician resolve the problem more quickly as opposed to traditional telephone support. In addition, Biesse technicians can take control of the NC for diagnostic purposes and with the optional PC camera, view mechanical problems first hand. This allows the quick and efficient resolution of most problems without the expense and lag-time associated with on-site service.

With the Biesse Teleservice package, your company will experience more uptime and reduced service costs. This means more profit for your company and a more rewarding ownership experience.