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E-Services E-800 E-Parts E-Direct E-Support E-Channel E-Tour E-Teleservices E-Maintenance Welcome, This is an extremely convenient and easy way to request service on your BIESSE machine! We guarantee that a BIESSE AMERICA associate will respond to your e-800 request with the same efficiency that our traditional phone service provides. Your e-800 request will be received by an expert associate who will record it into our Activity Tracking System (ATS) and then send it to the appropriate technical engineer. The expert engineer will call you back at the number you indicate and provide the one on one service you appreciate. e-800 saves you time and money. If your machine is Internet ready, there’s no need to even leave your production area. *if you are experiencing a service emergency after 05.30PM EST, please call 704.357.3131 and press "7". e-800 requests received between 05.30PM EST and 08.00AM EST will be taken care the next business day. Machine Location * Company Name: * Contact Name: * Email Address: * Phone: Fax: Machine Information * Brand: Select a Brand... BiesseBiesseEdgeComilRBOSelcoBiesseSandPolymacSoftware * Model (ex. Rover 24): Serial Number: * Problem Category: Select a Category... 24/7 Electrical/Control Machine Calibration Mechanical Not Determined Programming Software Please provide a brief explanation of your needs so that the most appropriate technical engineer will call you back:

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