Timely parts replacement is a crucial issue, which is why we make parts availability a top priority. In fact, we house the largest inventory of spare parts in North America. Biesse is also unique in that we manufacture 80% of the components in our machines ourselves. This allows us to better control the quality of our parts, and ensure that they’re available when needed.
We currently measure performance of 94.87% same-day parts shipment for current machinery. For older machinery, our measure performance is at 90%. Parts are managed in a sophisticated storage system, using bar code technology to ensure that the right part is retrieved and shipped every time.
Percentages based on in-house statistics.
Online Parts Requests: Coming Soon!
Biesse and Intermac customers will soon have the ability to order replacement parts online. Please check back with us to try this convenient new service. Please email parts services with any questions.